Contacts
CAA Complaint Policy
The Nova Southeastern University Master’s Degree Program in Speech-Language and Communication has been awarded accreditation by the Council on Academic Accreditation of the American-Speech-Language-Hearing Association. Students enrolled in a program that is accredited by CAA are eligible to apply for the ASHA Certificate of Clinical Competence (CCC).
Should a student enrolled in the Program wish to file a grievance against the Program, the following conditions must be met:
- Grievances must be against an accredited educational program, or program in candidacy status in speech-language pathology and/or audiology
- Grievances must related to the standards for accreditation of educational programs in audiology and speech-language pathology
- Grievances must include verification, if the complaint is from a student or faculty/instructional staff member, that the complainant exhausted all institutional grievance and review mechanisms before submitting a complaint to the CAA
All grievances must be signed and submitted in writing to:
Chair, Council on Academic Accreditation,
in Audiology and Speech-Language Pathology
American Speech-Language-Hearing Association
2200 Research Boulevard
Rockville, Maryland 20850-3289
Complaints will not be accepted by e-mail or facsimile.
The complaint must clearly describe the specific nature of the complaint, and the relationship of the complaint to the accreditation standards, and provide supporting data for the charge. The complainant’s burden of proof is a preponderance or greater weight of the evidence.
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